SAN ANTONIO — “Technology and social networks are driving equality — creating a more informed customer than ever — and it’s all happening at light speed,” Lee Scott, former Wal-Mart Stores chief executive officer, said in a presentation here. Wal-Mart’s strategy for success in this scenario hinges on looking to where customers will be instead of where they have been, said Scott, who addressed the American Bakers Association Convention here and was interviewed on stage by David Orgel, ...
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