Loblaw is testing out a way to prevent theft, at least in its self-checkout lines, according to CBC News.
The Canadian retailer is testing out receipt scanners at four locations. CBC found the devices in Loblaw-owned Zehrs and two Superstore locations in southern Ontario. Shoppers using self-checkout must scan the barcode on their receipt before a metal gate opens and allows them to leave the store.
The move, however, has quickly generated backlash from shoppers, who believe the new inconvenience adds time to the self-checkout process. Some have even said it raises legal issues because Loblaw does not have the right to prevent shoppers from leaving the store.
Last year, the Canadian grocer used workers to check receipts in several stores.
However, despite the crackdown on self-checkout Loblaw said it believes organized crime should be the primary concern in regards to retail theft. In an emailed statement to Canadian news company CBC, Loblaw spokesperson Catherine Thomas said organized retail crime across the entire industry is a serious issue and has only gotten worse.
