Supervalu, Minneapolis, said Friday it experienced a criminal intrusion into the portion of its computer network that processes payment-card transactions for some of the retail food stores it serves.
Stores affected include corporate-operated Cub Foods, Farm Fresh, Hornbacher’s, Shop ‘n Save and Shoppers Food & Pharmacy; 29 franchised Cub Foods units; some stores owned by Albertsons LLC and Albertsons Inc. (including Acme Markets, Jewel-Osco and Shaw’s), for which Supervalu provides information technology services; and several standalone liquor stores.
The company said it does not believe the breach affected any owned or licensed Save-A-Lot stores or any independent stores supplied by the company through its independent business network other than the franchised Cub locations.
Though Supervalu pointed out it has not determined that any cardholder data was stolen, it said it is offering 12 months of complimentary consumer identity protection services through AllClear ID to customers whose payment cards may have been affected.
The company said the breach may have resulted in the theft of account numbers and other information from payment cards used at some point-of-sale systems between June 22 and July 17; however, it said it has no evidence of any misuse of any data.
Supervalu said it is conducting an investigation with third-party data forensics experts “to understand the nature and scope of the incident.” It also said it believes the intrusion has been contained and expressed confidence its customers can safely use their credit and debit cards in its stores.
According to Sam Duncan, president and CEO, “The intrusion was identified by our internal team, it was quickly contained and we have had no evidence of any misuse of any customer data.” He also said Supervalu has “no reason to believe additional information may have been stolen,” though it’s possible additional time frames, locations and/or at-risk data will be identified in the future.
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