Grocery stores have some happy customers. H-E-B and Trader Joe’s took the top two spots on the Temkin Group customer experience ranking. In fact, eight supermarkets made it to the ranking’s top 21 spots. The Temkin Group surveyed 10,000 consumers about their experience with 268 different companies in 19 different industries.  “I think Trader Joe’s focuses on a deeper understanding of what its customer needs and what its value prop is,” said Bruce Temkin, ...

REGISTER TO VIEW THIS ARTICLE - Register for a Free Account

Why Register for FREE?

Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.  What are you waiting for! In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
 

Click here to read the FAQ page if you have any questions (opens in a new window)
 

Attention Paid Print Subscribers:  While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.

Already registered? here.