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In the third and final installment of SN’s exclusive interview with James McCann, the Ahold USA COO discusses how the chain is bringing its “better every day” brand promise to life through a new coaching framework encouraging “bottom-up” improvements....More
In Part 2 of SN’s exclusive interview with Ahold chief operating officer James McCann, he discusses his views on the competitive landscape, its appetite for growth, and Ahold USA’s Internet and private label strategies....More
Following is Part 1 of a three-part transcript of the interview between SN retail editor Jon Springer and Ahold USA’s chief operating officer James McCann, who discusses the origins and progress of the Reshaping Retail strategy and how it is being deployed at stores and with associates....More