ATLANTA -- Waiting to make purchases at retail outlets is the second most frustrating waiting experience for Americans, closely following waiting in line at local motor vehicles offices, according to a new survey. Ranking third, fourth and fifth on the list were registering at clinics or hospitals; checking in for airline flights at airports; and ordering at fast-food restaurants or deli counters. The survey, conducted for NCR here by Opinion Research Corp., also found that 39% of consumers ...

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