Stop & Shop, Quincy, Mass., has fashioned a task management system of alerts that is having a big impact on its store deliveries, said Dennis Haner, the chain's director, transportation support operations, who described the system at the Food Marketing Institute's Supply Chain Conference in Rancho Mirage, Calif., earlier this month. For example, the chain keeps track of dispatch priorities for store deliveries, indicating to warehouse personnel that “this has to go out at this time” to ...

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