Consumer Trends http://supermarketnews.com/taxonomy/term/27791/more en How to deliver an engaging customer experience http://supermarketnews.com/marketing/how-deliver-engaging-customer-experience <div class="node-body article-body">The most effective way I've found to guide employee-customer interactions is to describe to your employees what you want customers to say about the store. </div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/marketing/how-deliver-engaging-customer-experience" target="_blank">read more</a></p> http://supermarketnews.com/marketing/how-deliver-engaging-customer-experience#comments Consumer Trends Marketing Tue, 27 Jan 2015 15:34:00 +0000 505141 at http://supermarketnews.com Publix eyes changing consumer behaviors http://supermarketnews.com/consumer-trends/publix-eyes-changing-consumer-behaviors <div class="node-body article-body">Retailers must address quickly changing consumer needs -- both low-tech and high-tech -- in order to retain customers and make them into advocates, says Ed Crenshaw, CEO, Publix Super Markets, who welcomed retailers to the FMI Midwinter Executive Conference in Miami Beach as chair of that event.</div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/consumer-trends/publix-eyes-changing-consumer-behaviors" target="_blank">read more</a></p> http://supermarketnews.com/consumer-trends/publix-eyes-changing-consumer-behaviors#comments Latest News Consumer Trends Ed Crenshaw FMI Food Marketing Institute Publix Super Markets Mon, 26 Jan 2015 22:10:00 +0000 505081 at http://supermarketnews.com <p>&quot;The consumer always takes center stage,&quot; says Publix CEO Ed Crenshaw.</p> How customer-centric is your business? http://supermarketnews.com/consumer-trends/how-customer-centric-your-business <div class="node-body article-body">Across a retail business, decisions are being made all the time that in some way impact customers. </div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/consumer-trends/how-customer-centric-your-business" target="_blank">read more</a></p> http://supermarketnews.com/consumer-trends/how-customer-centric-your-business#comments Consumer Trends Marketing Mon, 29 Dec 2014 16:20:00 +0000 500981 at http://supermarketnews.com Supermarkets forced to reinvent traditional model http://supermarketnews.com/consumer-trends/supermarkets-forced-reinvent-traditional-model <div class="node-body article-body">Grocery is increasingly available everywhere, and at anytime: from farmers markets to supercenters, and from your finger to your door. </div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/consumer-trends/supermarkets-forced-reinvent-traditional-model" target="_blank">read more</a></p> http://supermarketnews.com/consumer-trends/supermarkets-forced-reinvent-traditional-model#comments Consumer Trends Thu, 11 Dec 2014 19:17:00 +0000 499501 at http://supermarketnews.com A truly shopper-centric 2015: Retailers create personalized food portals http://supermarketnews.com/technology/truly-shopper-centric-2015-retailers-create-personalized-food-portals <div class="node-body article-body">In 2015, a few leading food retailers will succeed in combining the one-on-one capability of loyalty marketing programs with the 24/7 functionality of mobile apps to create personalized food portals.</div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/technology/truly-shopper-centric-2015-retailers-create-personalized-food-portals" target="_blank">read more</a></p> http://supermarketnews.com/technology/truly-shopper-centric-2015-retailers-create-personalized-food-portals#comments Consumer Trends Technology Online Retail Mon, 08 Dec 2014 19:52:00 +0000 498771 at http://supermarketnews.com What to expect from food in 2015 http://supermarketnews.com/blog/what-expect-food-2015 <div class="node-body blog-body">It's that time once again where we pull back the curtain and reveal our annual food and shopping predictions based on our research conducted with our partner ConAgra Foods and findings from the SupermarketGuru.com Consumer Panel.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/viewpoints">Viewpoints</a></li> </ul></div><p><a href="http://supermarketnews.com/blog/what-expect-food-2015" target="_blank">read more</a></p> http://supermarketnews.com/blog/what-expect-food-2015#comments Beverage Consumer Trends SN Viewpoints Meals Meat Dairy Center Store Viewpoints Tue, 25 Nov 2014 15:50:00 +0000 497351 at http://supermarketnews.com Supermarkets should be leading the way http://supermarketnews.com/consumer-trends/supermarkets-should-be-leading-way <div class="node-body article-body">The best way to ensure long-term survival is to change as customers change. So it concerns me that the supermarket industry is not at the forefront of meeting these changing needs.</div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/consumer-trends/supermarkets-should-be-leading-way" target="_blank">read more</a></p> http://supermarketnews.com/consumer-trends/supermarkets-should-be-leading-way#comments Consumer Trends Dollar Stores Small Format Supermarket Online Retail Tue, 18 Nov 2014 20:58:00 +0000 496871 at http://supermarketnews.com Staying relevant for the next generation of consumer http://supermarketnews.com/consumer-trends/staying-relevant-next-generation-consumer <div class="node-body article-body">What keeps me up at night when thinking about the supermarket industry (the question itself will keep you up at night!)? The one word that kept popping up in my head was Relevant.</div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/consumer-trends/staying-relevant-next-generation-consumer" target="_blank">read more</a></p> http://supermarketnews.com/consumer-trends/staying-relevant-next-generation-consumer#comments Consumer Trends Mon, 17 Nov 2014 19:17:00 +0000 496731 at http://supermarketnews.com Millennials drive food trends despite lag in spending http://supermarketnews.com/blog/millennials-drive-food-trends-despite-lag-spending <div class="node-body blog-body">Millennials are becoming known for something very different than underperforming. Their influence is bursting out all across the industry, even revolutionizing food trends. </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/viewpoints">Viewpoints</a></li> </ul></div><p><a href="http://supermarketnews.com/blog/millennials-drive-food-trends-despite-lag-spending" target="_blank">read more</a></p> http://supermarketnews.com/blog/millennials-drive-food-trends-despite-lag-spending#comments Consumer Trends SN Viewpoints Viewpoints Mon, 17 Nov 2014 11:00:00 +0000 496541 at http://supermarketnews.com Customers vote with their fingers, as well as their feet http://supermarketnews.com/online-retail/customers-vote-their-fingers-well-their-feet <div class="node-body article-body">Online is increasingly a part of grocery shopping, in three key ways — all reflected in customer shopping behavior.</div> <div class="og_rss_groups"></div><p><a href="http://supermarketnews.com/online-retail/customers-vote-their-fingers-well-their-feet" target="_blank">read more</a></p> http://supermarketnews.com/online-retail/customers-vote-their-fingers-well-their-feet#comments Consumer Trends Online Retail Tue, 11 Nov 2014 21:57:00 +0000 496261 at http://supermarketnews.com