While most independents would like to be able to operate with the efficiencies and technological prowess of a chain, nine-store Pro's Ranch Markets is an independent that almost has to operate that way. That's because the retailer, founded in Ontario, Calif., in 1982 by family patriarch Mike Provenzano, decided in 2002 to open festive Hispanic-themed stores replete with hot tortillas and fresh breads in Arizona and later in Texas and New Mexico while maintaining his ...

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