What is in this article?:
Shoppers have sparked many changes in the technology side of retailing, from mobile and social media to greater reliance on data-driven applications — trends reflected in SN’s 2012 technology survey.
About This Survey
SN’s 18th annual State of the Industry Report on Supermarket Technology is based on a survey of 46 food retailing companies, including 38 retailers and eight wholesale companies with corporate retail stores. The survey was developed by SN editors and conducted Feb. 13-24 by Penton Research, a division of SN parent company Penton Media.
Of the 46 respondents, 32 (69.6%) represented companies with fewer than 50 stores, and 14 (30.4%) were from companies with 50 or more stores. In addition, 71.7% said their company had sales of under $1 billion, while 24% of respondents reported that their company’s annual sales were $1 billion or more. No sales volume was reported by 4.3% of respondents.
The job titles of respondents included CIO, CTO or VP of MIS (21.7%), president (21.7%), non-IT vice president (15.2%) and a variety of others, including director/manager and internal consultant.