While Dorothy Lane Market may be best known for its Killer Brownies and other freshly prepared bakery items, the three-store independent has also carved out a reputation in IT. Perhaps it's not so surprising. The family-owned business, which started 56 years ago as a fruit stand in its home base of Dayton, Ohio, and did $60 million in sales last year, uses technology in the same way it markets foods — to please its customers. Thus, Dorothy Lane has become one of the more innovative ...

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