After many years of resistance, some U.S. food retailers are beginning to allow computers to bear the responsibility for replenishing the shelves in their stores. For example, at the Food Marketing Institute Show/Marketechnics last year, a Hannaford Bros. executive, Brian Fabre, said the chain's computer-assisted ordering (CAO) implementation had cut its out-of-stock rate to between 2% and 3%, compared with an industry average of 8%. However, CAO requires an investment in ...

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