Advances in video technology — including smart phones linked to surveillance cameras and software that identifies sweethearting — are helping retailers to cut shrink losses
A few weeks ago, a burglar alarm was activated at the headquarters of United Supermarkets in Lubbock, Texas, at 10:30 p.m. As director of loss prevention, Todd Reynolds received a call at his home from the company monitoring the alarms. United has a network of megapixel video surveillance cameras at its headquarters, as well as at its 50 stores spanning three banners in north and west Texas. Reynolds is able to remotely tap into high-resolution images by going online, and normally he would ...
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