Investing in efforts like online ordering can only help the company’s image as a service provider, Pfeil explained. Although he declined to discuss sales volume of the home delivery service, Pfeil described it as “a big and growing business.” “It’s a valuable service to our customers,” he said. “It’s popular with young mothers, the elderly, people that can’t get out, people who are working in their homes, and we see it as a pretty ...

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