How Distributors Excel by Overcoming Size Challenges

Jan 22, 2007 12:00 AM


         Subscribe in NewsGator Online   Subscribe in Bloglines

By David Orgel
Editor-in-Chief

Size is everything.

At least that was the mantra of the late 1990s, when food distributors sought to grow at all costs, often to their detriment. Now companies have a more realistic picture of the pluses and minuses of scale.

David Orgel

This week SN spotlights the industry’s largest retailers and wholesalers with the annual Top 75 report, a pullout section appearing after Page 32. It turns out the largest operators are getting larger. Each of the top 10 companies grew in volume last year, some of them by surprisingly big amounts.

That’s good news for those firms, but there are clear downsides too. One of those is the difficulty of executing. It’s hard enough to excel at something, but harder still to replicate it across a far-flung organization. However, there are giant companies that have managed to do just that.

Three of those are cited in this week’s SN as part of our annual industry awards report, which begins on Page 14. SN’s 2007 Community Service Award goes to C&S Wholesale Grocers, our Champion of Diversity Award winner is Supervalu, and the Marketer of the Year Award recipient is Mike Haaf, Food Lion’s senior vice president of sales, marketing and business strategy. The winners were chosen by SN editors based partly on industry nominations.

All three of the companies mentioned are large. How large? Supervalu and C&S are among the top 10 in SN’s rankings, while Food Lion’s parent, Delhaize America, is also in the top 10. So why wasn’t size a roadblock to excellence in these situations?

In the case of Supervalu, our diversity award winner, scale definitely kept things challenging. Supervalu’s $12.4 billion purchase of Albertsons’ top assets last year led to a monumental task of melding two giant organizations and integrating best practices. Fortunately, there were a lot of strong diversity initiatives to pull from on both sides. The result is that Supervalu has a diverse board and impressive program of diversity affinity groups and has named a vice president of diversity and inclusion. It also works to maintain a diverse supplier base.

The story of C&S, who we recognize for community service, is also one of fast growth. As it expands, this company, which now operates in 14 states, has actively sought to be viewed as a leader in its communities. Its practice of approaching community service through multiple layers — including financial contributions, employee volunteerism, disaster relief — has helped spread the effort throughout its organization.

Meanwhile, Food Lion’s Mike Haaf, winner of our marketer award, is proving that large companies can customize stores for shoppers. Haaf has worked for four years to customize the shopping experience across some 1,300 stores. After extensive research, this executive identified eight customer segments and created some 13 store clusters to address those groups. The end result was to make each shopper feel their store was created with them in mind.

Congratulations to all involved for turning corporate mass into a plus for these organizations.

Subscribe / Renew to Supermarket News

Supermarket News

The most reliable source of industry news and insight...in print and online.

Most Viewed News

Read More News

Retail Analytics
Brian Ross

View All Questions

Refresh: A Whole Health Blog

Bob Vosburgh

Bob Vosburgh:

Read More Refresh

Articles by Market
Retail/Financial
Executive Changes
Grocery/Center Store/
Brands
Health & Wellness
In-Store Bakery/Deli/Meals
Logistics
Marketing
Meat/Seafood/Dairy
Nonfoods/Pharmacy/HBC
Produce/Floral
Specialty/Ethnic
Technology
Key Issues
Food Safety/Recalls
Legislation/Regulations
Sustainability/Green
Resources
Profiles & Rankings
Webinars
White Papers/Studies
Whole Health Blog
Total Access Blog: Expo East
Photo Galleries
RSS
SN Data
Campbell: Innovate
for Impact

Back to Top

Subscribe to SN

Latest Cover

IRI Fast Trends

Not much remains the same in the food-distribution industry, whether it's the marketing of supermarket departments, the advent of new formats or rapidly changing consumer preferences. See what's changing now in the latest IRI Time and Trends report.

SN Daily Update

newsletter image

The food trade’s leading daily news service. Register Here

Upcoming Events

2009 Midwinter Executive Conference,
Jan. 11-13,
Food Marketing Institute,
The Ritz-Carlton, Grande Lakes,
Orlando, Fla.;
202.452.8444.

NRF 98th Annual Convention & Expo,
Jan. 11-14,
National Retail Federation,
Jacob K. Javits Convention Center,
New York;
800.673.4692

View All Upcoming Events

Jobs/Classifieds

View All Classifieds

Premium Content

Cool Running

Cool Running

With the entire country as its laboratory, Wal-Mart Stores has been conducting step-by-step experiments to create the ultimate “green store.”

Changing Diapers

Changing Diapers

At a time when the economy in shambles has been a boon for many store-brand categories, private-label diapers are sporting a serious sag.

Supermarket News Casting Lifelines

Casting Lifelines

For 23 years Food For All, through its checkout register drives at sponsoring supermarkets, has raised funds for countless nonprofit organizations both in the United States and abroad.

Little Luxuries

Little Luxuries

Whether it's cupcakes or cookies, mini-tarts or gourmet brownies, small desserts have become a big draw in many supermarket bakery departments.

Supermarket News Secret's Out

Celebrating Cheese

Specialty cheese is expected to hold its own this holiday season even as shoppers trim their entertaining budgets.