Viewpoints

Format Specialization Proliferates Here and Abroad 

As has been noted in several recent news articles in SN, and in this space, a quiet but profound change in how food distribution companies present to...

Retailers Get Customers Cooking With New Programs 

For many families a generation ago, grocery shopping involved weekly rituals: carefully clipping coupons from the Sunday paper, taking inventory of the...

Pharmacy: In-Store Foundation for Health and Wellness 

The buzz around the term health and wellness has been building for several years now, and with increased attention from consumer packaged goods manufacturers,...

Big Retail Players Talk of Possible Acquisitions Ahead 

News articles in several recent issues of SN have highlighted declarations by top executives at some of the nation's largest supermarket chains that they...

Whole Foods Market's Fortunes Remain Under Pressure 

The high road taken by Whole Foods Market continues to be pitted by potholes, at least when it comes to its financial fortunes. Last summer, on Aug. 7,...

Retailers Fire New Shots in the Private-Label Battle 

A spurt of recent retailer initiatives points to new activity on the private-label front. This comes as overall private-label share has been fairly stable...

Competitive Moves and Food Safety Scares Researched 

The annual presentation of the Food Retailing Industry Speaks report proceeded as regularly as clockwork at last week’s Food Marketing Institute Show in Chicago. The report featured statistics about the economic production of the industr...

Be Prepared Because The Times They Are A-Changin’ 

The opening presentation of Food Marketing Institute’s Speaks was clever. A stopwatch ticked off two-minute intervals with factoids of statistics — births/deaths, world net gasoline consumption, miles driven, drugs consumed — every two minutes....

New Thinking on the Old Topic of Retail Customer Service 

Customer service shouldn’t be a complicated matter. The more you invest in it, the more you’ll attract shoppers. End of story. ...

Big Changes: Long Chicago Show Run Ends; Tesco Hovers 

Things change. Consider, for instance, this week’s Food Marketing Institute show. ...

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