Wal-Mart Brings Back Door Greeters After Successful Test
- Move to restore staff at the door is aimed at cutting theft
- Greeters had been hallmark of chain under founder Sam Walton
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Wal-Mart Stores Inc. will begin deploying employees to all its entrances and exits in a move to deter shoplifters and improve customer service, reviving a door-greeter program that had languished in recent years.
Greeters will return to Wal-Mart’s U.S. superstores in multiple forms, the company said on Wednesday. At two-thirds of locations, a standard greeter will be stationed at the entrance. Many of these stores had relocated the workers to other areas, such as the main shopping aisle.