Supervalu’s new president and CEO, Sam Duncan, spent his career in retailing, but lately I keep associating him with automotives. That’s because he’s the new head mechanic charged with fixing the Minneapolis-based distributor, and he just foun...
The FDA’s National Antimicrobial Resistance Monitoring System report released in February was met with a sleepy response by the mass media until the Environmental Working Group launched a campaign last month called “Super Bugs Invade American ...
Gluten-Free is riding high despite looming questions about its future.
Sales of gluten-free products surpassed $4 billion in 2012, an indicator that it’s “hit its stride in the mainstream marketplace,” according to the Harman Group. A rece...
Often we talk about the power of the bagger. That this person is typically the last touch point for a shopper, and how a smile, thank you or offer to help you to your car can reinforce the relationship to the store.
And then there is the c...
The media is full of stories about failures of leadership in the business world, ranging from scandals to incompetence.
An opinion piece on Forbes.com last year outlined the top 15 reasons that leaders fail. It included lack of character...
Starting next month, Safeway pharmacists will ask those filling a prescription, “Do you smoke?” With 11 million tobacco users across its operating area, it hopes to spark countless conversations.
The information is pertinent since smoking ...
It’s a common perception in the media and among investors. Supermarkets are middle-of-the-road retailers, and the middle is dying. It’s repeated so often that it seemingly must be true, right?
Not if Kroger Co. has anything to say about it...