To maintain the sales lifts that they experienced in 2020 due to COVID-19, grocery retailers will continue to expand many of the initiatives they launched last year as well as introduce more steps to make grocery shopping safer and more convenient for consumers. Top on the list of actions for 2021 are introducing or expanding online grocery/delivery and continuing enhanced safety measures (including masks and PPE, plexiglass partitions, social distancing), cited by 60% and 59% of retailers, respectively.