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Publix expands Instacart delivery in central Florida

Service offered in over 90% of southeastern grocer’s market area

Russell Redman

June 20, 2018

2 Min Read
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Next week, Publix Super Markets will launch online grocery delivery via Instacart in its hometown of Lakeland, Fla., and surrounding areas.

The southeastern retailer said Wednesday that the same-day service — dubbed Publix Delivery powered by Instacart — will become available on June 28 at stores in Auburndale, Bartow, Haines City, Mulberry, Plant City and Winter Haven, as well as Lakeland.

Publix_Instacart_store_sign_0.pngPublix said it now offers Instacart delivery in 92% of its operating area, which encompasses 1,187 stores in Florida, Georgia, Alabama, Tennessee, South Carolina, North Carolina and Virginia.

Customers using the delivery service are more likely to view only in-stock items because Publix shares product availability by store directly with Instacart, the supermarket chain noted. And unlike similar grocery delivery services, Publix Delivery doesn’t require a membership fee and is the only service that provides delivery of alcohol and liquor from Publix stores, the company said.

Publix announced its grocery delivery partnership with Instacart in July 2016 and began piloting the service that month in the greater Miami area. Then last June, the retailer starting rolling out Instacart delivery across its seven-state operating area in the southeast and said it plans to have the service available in all of its markets by 2020.

Related:Tops brings Instacart delivery to more stores

In select locations, the chain also offers a click-and-collect service via Instacart called Publix Curbside. Online grocery customers choose the curbside pickup option at checkout, go to the store at the designated delivery time, park in the Publix Curbside space, and call the store using the number on the sign. A Publix associate then retrieves the order and loads the customer’s car.

Publix unveiled the Instacart-powered curbside pickup service in September, testing it in two Florida stores and later expanding the pilot to metropolitan Atlanta stores.

Same-day online grocery delivery from Publix stores also is available through Shipt, a Target Corp. subsidiary. Earlier this month, Shipt announced a major expansion in the southeast that included Publix locations in Ocala, Key West, Lakeland and Pensacola, Fla., and in Augusta, Ga., where the service is scheduled to launch June 21.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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