TYLER, Texas -- Brookshire Grocery here recorded an 18% improvement in the in-stock rate of dairy-department items during the busiest shopping time, due in part to a new study that advises department managers to leave shelves temporarily empty. This forces the creation of timely, accurate reordering procedures and opens the door to true category management practices, the study, sponsored by Dairy Management Inc., Rosemont Ill., concluded. The report gauged the effectiveness of a ...

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