CHICAGO -- The managers of three stores located near the sites of the World Trade Center in New York and the Pentagon in Arlington, Va., were honored here last week for "extraordinary customer service above and beyond the call of duty" during the Sept. 11 emergency. The presentations were made during the Food Marketing Institute convention here last week -- the first time FMI named three managers of the year instead of one and the first time it presented the awards during the Speaks session ...

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