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Corporate Values in the New Century


A quick thought as I race to beat a noon checkout time: If there was a common thread to the various presentations I covered at this year’s FMI, it would be this: It’s time to shed many of the constructs, practices and ideas dating to the last century and remake yourself around your values. And if you haven’t, well, you better.

This theme was set from the opening remarks of Stephen Covey on Monday, who argued that many practices covering employee relations date back to the industrial revolution and badly need updating for the information age. This was echoed when Kevin Kelley discussed the need to make physical changes in stores to respond to a need for experiential retail and context, including re-imagining Center Store and front end designs that had been in place for decades. A panel of recruiters and educators cited Covey’s speech when noting recent changes in how young people view the corporations they are willing to work for through the prism of their values.

Corporate values? That’s a major theme that wasn’t spoken about all that much last century, but has become a defining mark of retailers such as Food Lion, building its very business around ideals of diversity and inclusion; and Stop & Shop and Giant, becoming the consumer’s advocate for healthy foods rather than an indifferent warehouse.


David Orgel

David Orgel is executive director, content & user engagement, of Supermarket News (SN) and its website, Orgel delivers his opinions on industry trends through a bi-weekly...

Jon Springer

Jon Springer has been writing about food, food retailers and food retailing for more than 10 years, and is in his second tour of duty with Supermarket News. His prior experience includes covering the...
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