Sidebar: Are Retail Employees Paid Enough?
Over the past year, a number of studies have concluded that retailers should pay their employees more in order to increase sales and profits. This might be considered heresy by some operators, but is there something to it? Last year in the Harvard Business Review, Massachusetts Institute of Technology professor Zeynep Ton described a 10-year study she conducted of retailers’ salary practices. She wrote that some highly successful retail chains, including QuikTrip convenience ...
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