Known for its restaurant-quality prepared foods and exceptional in-store experience, The Fresh Market of Greensboro, N.C.—recently recognized as the 2021 “Best Supermarket in America” by USA Today’s 10 Best Readers’ Choice Awards—rolled out a “Friendliest Curbside Experience in America” program to all 159 of its stores earlier this year.
Key components of the program include having designated personal shoppers to ensure quality and freshness, managers who double check and verify every order with their personal signatures handed to each curbside guest, fast and efficient delivery to the car, and 100% satisfaction guaranteed on every item in the curbside basket, the company said.
In addition, The Fresh Market said its curbside experience offers “wow” moments meant to surprise and delight guests, like bringing shoppers a bottle of water to their car on a hot day.
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