Stay up-to-date on the latest food retail news and trends
Subscribe to free eNewsletters from Supermarket News
Sponsored By
Schnuck Markets expands Deli Order Ahead
Self-serve kiosks, online access roll out to more stores
Russell Redman
January 31, 2022
2 Min Read
More than half of Schnucks' supermarkets now offer the Deli Order Ahead service, which made its debut in 2019.Schnuck Markets
Schnuck Markets has expanded its Deli Order Ahead program with the addition of touchscreen kiosks at another 30 stores.
The self-service kiosks enable shoppers to order sliced meat and cheese, salads and prepared foods without having to wait on line at the deli counter, St. Louis-based Schnucks said Monday. After entering their smartphone number, customers receive a text when their order is ready. The text tells them to pick up their order at the cooler next to the kiosk.
Schnucks noted that the 30 new stores offering Deli Order Ahead also can use the service remotely via the Schnucks Rewards app, allowing them to place deli orders from home for same-day pickup.
With Deli Order Ahead, Schnucks customers can skip the line at the deli counter by placing orders for sliced meat and cheese, salads and prepared foods via touchscreen kiosks.
“The kiosks offer a simple, convenien, and pain-free alternative to fulfilling orders placed at the deli counter,” Chace MacMullan, senior director of digital experience at Schnuck Markets, said in a statement. “This is one of the many ways we are providing customers best-in-fresh solutions while also making it easier for teammates to manage orders at the deli counter.”
With the latest rollout, Schnucks said it now has Deli Order Ahead stations at 67 stores. The grocer first launched the service in April 2019 at 18 stores in Missouri, Indiana and Illinois, with 14 of the locations offering order-ahead capability through both kiosks and the app.
Stores adding the Deli Order Ahead kiosks include 15 locations in Missouri, 14 in Illinois and one in Indiana. Overall, Schnucks operates 111 supermarkets in Missouri, Illinois, Indiana and Wisconsin.
Last April, Schnucks extended order-ahead functionality to the bakery, enabling shoppers to order custom cakes via the Schnucks Rewards app and the Schnucks website for pickup in the bakery department. At launch, the service made its debut at 95 stores. The supermarket chain also offers order-ahead capability in its prepared foods and floral departments.
About the Author
You May Also Like
