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SamsClub.com CEO Jamie Iannone named Walmart U.S. eCommerce COO

Megan Crozier to lead omnichannel merchandising at Sam’s Club

Russell Redman

March 3, 2020

2 Min Read
Walmart Grocery Pickup sign
Walmart has been realigning its leadership as the retail giant consolidates its store and online teams into a single omnichannel structure.Walmart

Sam’s Club executive Jamie Iannone has joined Walmart as chief operating officer of Walmart U.S. eCommerce.

Iannone, previously CEO of SamsClub.com and executive vice president of membership and technology at Sam’s Club, starts in the new role immediately, Walmart said in a company memo. He reports to John Furner, Walmart U.S. president and CEO, and Marc Lore, Walmart U.S. eCommerce president and CEO.

Jamie Iannone-Walmart US eCommerce.jpgJamie Iannone (Photo courtesy of Walmart)

Walmart noted that Iannone has grown SamsClub.com’s business and Sam’s Club’s membership base, which closed out the 2020 fiscal year with record-high e-commerce gains and Plus membership renewals.

“In this new role, Jamie will accelerate our work to build an even stronger online business that seamlessly integrates across all teams and channels. His team will focus on operational oversight of eCommerce as we move to a truly omnichannel organization,” Furner, Lore and Sam’s Club President and CEO Kathryn McLay said in the memo.

Iannone joined Sam’s Club in January 2014 as president and CEO of SamsClub.com, coming to the company from Barnes & Noble, where he was president of digital products. Before that, he spent nearly eight years at eBay, with vice president of global search and vice president of buyer experience being his most recent roles.

Related:New COOs to take reins at Walmart U.S., Sam’s Club

Walmart said Jeff Shotts, senior vice president of Walmart Marketplace and e-commerce merchandising operations, will now report to Iannone. Scott Eckert, senior vice president of next-generation retail and Store No. 8, and his portfolio of startups also now join Iannone’s organization.

Megan Crozier-Sams ClubMegan Crozier (Photo courtesy of Sam's Club)

In addition, as part of Walmart’s effort to consolidate U.S. merchandising organization into one omnichannel team, Sam’s Club Chief Merchant Megan Crozier will now lead both in-club and online merchandising. Alain Nzigamasabo, vice president of merchandising and operations for SamsClub.com, now will report to Crozier, who also holds the title of executive vice president.

Crozier has served as Sam’s Club’s chief merchant since September. Prior to that, she spent more than 16 years at Walmart, most recently as senior vice president and general merchandising manager of packaged goods and, earlier, as vice president and divisional merchandising manager of frozen food.

“In the near future, we will bring on a new chief operating officer of SamsClub.com, who will build upon the work Jamie and team have accomplished, continue to work cross-functionally across the organization and continue to drive online sales growth,” Furner, Lore and McLay said in the memo.

Related:Walmart names Kathryn McLay as Sam’s Club CEO

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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