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Instacart to accelerate expansion with new financing

Retail partnerships extend online grocery delivery service’s reach

Russell Redman

April 6, 2018

3 Min Read
Instacart
Instacart

Spurring growth in on-demand grocery delivery services, Instacart has landed a new round of financing from technology-focused hedge fund Coatue Management.

San Francisco-based Instacart said the $350 million in Series E financing from Coatue, with participation from Glade Brook Capital and current investors, hoists its valuation to $4.35 billion. The company noted that it has raised more than $1 billion — most still in the bank — since its launch in 2012.

With the additional funding, Instacart plans to double the size of its team, fuel its expansion in North America, and invest in new products and services that improve the value proposition for shoppers and the company’s retail partners.

"The online grocery market hit a tipping point last year, as more and more consumers demanded grocery delivery. We are excited to accelerate our plans to bring online grocery everywhere and to keep transforming the way people shop," Ravi Gupta, chief operating and financial officer at Instacart, said in a statement. "We are also excited to welcome Coatue to our team and are grateful for the participation of our other new and existing investors."

Instacart’s rapid growth has come, in part, through partnerships with key retailers, which have enlarged the online grocery delivery provider’s footprint to more than 220 markets. The service is now used by North America’s eight largest grocery retailers — Kroger Co., Albertsons Cos., Publix Super Markets Inc., Costco Wholesale Club, Ahold Delhaize, H-E-B, Loblaw Cos. and Sam's Club — as well as regional grocers such as Wegmans Food Markets and Schnuck Markets.

Supermarket chains see Instacart as an ally against Amazon, digital benchmarking firm L2 Inc. said in its “Digital IQ Index: Grocery U.S. 2018” report, released in March. The report, which benchmarks the digital performance of an index of 60 grocery retailers operating in the United States, said Instacart now works with 58% of index grocers with brick-and-mortar locations. Fifty-five percent of index grocers that partner with the online delivery service host the experience under a separate, branded subdomain, such as delivery.albertsons.com.

To use the Instacart service, consumers first register via the Instacart website or app and then are ready to fill their virtual shopping cart with items from local stores. Instacart connects them with shoppers who handpick the items and deliver them to their door, in as little as an hour.

Industry observers say services like Instacart provide a simple, convenient food shopping solution for today’s on-the-go consumers.

"Technology has changed the way we travel, communicate and shop. But for most, visiting the grocery store is still a part of the weekly routine," said Kris Fredrickson, partner at Coatue, which is based in New York and has an office in Menlo Park, Calif. "Instacart's incredible service is quickly bringing the grocery shopping experience online. After having been impressed with the team's execution over the last several years, we are excited to partner for the next phase of the Instacart journey."

Other Instacart investors include Sequoia Capital, Andreessen Horowitz, Khosla Ventures, SV Angel and Y Combinator.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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