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Loblaw looks to build on ‘positive momentum’ from fiscal 2019

Canadian food and drug retailer sees sales climb in Q4, full year

Russell Redman

February 20, 2020

5 Min Read
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Shoppers Drug Mart turned in "the best pharmacy comps that we've seen in five years" in the fourth quarter, Loblaw President Sarah Ruth Davis said.Loblaw

Shoppers Drug Mart again proved to be a catalyst as Loblaw Cos. reported higher retail sales for its fiscal 2019 fourth quarter and full year, though the Canadian food and drug retailer missed analysts’ earnings estimates.

In the 12-week fourth quarter ended Dec. 28, retail sales totaled $11.32 billion (Canadian), up 3.1% from $10.98 billion a year earlier, Loblaw said Thursday. Excluding the consolidation of franchises, retail sales advanced 2.7% year over year, the company noted.

Food retail sales rose 2.7% to $7.96 billion from $7.75 billion in the quarter, with same-store sales edging up 1.9%. Backing out the impact of the timing of Thanksgiving, food comparable-store sales growth came in at 0.8%, according to Loblaw. The company said supermarkets’ food and pharmacy sales growth was moderate during the quarter, while the food retail basket and traffic increased.

Drug retail sales, covering Loblaw’s Shoppers Drug Mart division, climbed 4.2% to $3.36 billion from $3.23 billion. Same-store sales, lifted in part by the timing of Thanksgiving, were up 3.9%, reflecting gains of 2.2% in the front end and 6.1% in the pharmacy. Prescription count increased 3.2% overall and 3.1% on a comparable-pharmacy basis. Year over year, the average prescription value grew 2.4%, Loblaw said.

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For all of fiscal 2019, retail sales came in at $47.1 billion, up 2.8% from $45.84 billion in 2018. The gain was 2.2% excluding franchise consolidation.

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Loblaw helped drive Q4 food retail sales with key promotions, price reductions and more relevant customer offers.

Full-year food retail sales increased 2.4% to $33.76 billion, and same-store sales inched up 1.1%. Results reflected moderate food and flat pharmacy sales growth for the period,  as well as a bigger basket size and decreased traffic, according to Loblaw.

Fiscal 2019 drug retail sales totaled $13.34 billion, up 3.7% from a year ago. Comp-store sales rose 3.6%, including increases of 2.9% in the front end and 4.4% in the pharmacy. The number of prescriptions filled rose 3.2% overall and 3.1% on a same-store basis. Average prescription value gained 0.7%.

“In Q4, we continued our positive trading momentum. Shoppers [Drug Mart] delivered another impressive quarter with continued leadership in beauty, strong performance in cold and flu, and the best pharmacy comps that we've seen in five years led by strong script count growth,” Loblaw President Sarah Ruth Davis told analysts in a conference call on Thursday.

“In our food business, you may remember from our Q3 call that we reported an improved trajectory for food tonnage and sale. That continued in Q4,” she said. “We invested in sales by promoting items in key weeks, lowering prices in the right market and giving more relevant offers to our customers. We are pleased with the result. Our tonnage share, basket and traffic all increased in the quarter. Our ability to generate sales and hold market share with stable margins is key as we expect competitive pressures to continue in 2020.”

Related:Loblaw tests micro-fulfillment for online grocery

Davis noted that Loblaw’s brand, stores and digital services are well-positioned, as shown by the strides being made in e-commerced.

“We have continued to refine our food, pharmacy, beauty and apparel e-commerce businesses, improving customer service by shortening the wait time between clicking an order and receiving it. Our customers rewarded us in 2019 with more than $1 billion in e-commerce sales almost double that of the previous year,” she explained in the call. “While we often refer to our online food business, the impressive growth in e-commerce is right across the board, including mass and prestige cosmetics, prescriptions and services. We are assembling the right pieces to lead in everyday digital retail. With increasing stability in our base business and confidence in our strategy, we continue to invest for the future. We are investing in infrastructure, announcing the closure of two aging DCs, and migrating to a modern facility four times more productive.”

Loblaw posted overall revenue of $11.59 billion ( 3.3%) for the 2019 fourth quarter and $48.04 billion ( 2.9%) for the full year.

At the bottom line, fourth-quarter net income from continuing operations (available to common shareholders) was $254 million, or 70 cents per diluted share, compared with $228 million, or 61 cents per diluted share, a year earlier. Adjusted net earnings from continuing operations (common shareholders) came in at $395 million, or $1.09 per diluted share, versus $388 million, or $1.03 per diluted share, in the prior-year period.

Full-year 2019 net income from continuing operations (common shareholders) totaled $1.07 billion, or $290 per diluted share, compared with $707 million, or $1.87 per diluted share, in 2018. On an adjusted basis, net earnings from continuing operations (common shareholders) were $1.52 billion, or $4.12 per diluted share, versus $1.54 billion, or $4.06 per diluted share, a year ago.

Analysts, on average, had projected Loblaw’s fiscal 2019 adjusted EPS at $1.12 for the fourth quarter and $4.18 for the full year, according to Zacks Investment Research.

“At the close of 2019, I'm satisfied with our progress. Our results reflect the challenges of a competitive marketplace with a strong strategic plan,” Loblaw Cos. Chairman and CEO Galen Weston said in the analyst call. “Sales have been hard-won as we made meaningful adjustments to our merchandising and promotional programs throughout the year. At the same time, our industry is in a transitional phase with new cost pressures, potential competitive disruption and exciting new opportunities. We will continue investing in those opportunities with conviction as we see a number of them begin to bear fruit.”

Over the past 12 months, Loblaw opened 15 food and drug stores and closed six locations, accounting for a 0.6% net gain in total retail square footage.

As of the 2019 fiscal year-end, the company’s retail network encompassed 2,431 stores, including 548 corporate-owned supermarkets under multiple banners, 540 franchised grocery stores and 1,343 Shoppers Drug Mart/Pharmaprix associate-owned drugstores.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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