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Save A Lot partners with Amazon for pickup, payment

Discount grocery chain begins rollout of Amazon PayCode, Hub Lockers

Russell Redman

November 4, 2019

3 Min Read

Save A Lot plans to make more than a third of its stores pickup and payment sites for Amazon.com purchases.

The deep discount grocer said Monday that some Save A Lot stores in the St. Louis area now enable shoppers to pay in cash for their Amazon orders using the Amazon PayCode service and pick up or return Amazon packages at Amazon Hub Lockers.

Plans call for Save A Lot to expand both services, which carry no additional fees, to more than 400 stores by the end of 2020.

"This rollout demonstrates our intent to be the most convenient neighborhood grocery option for our customers," Reid Tuenge, senior vice president of retail operations at Save A Lot, said in a statement. "By offering services like Amazon PayCode, we're helping to expand our customers' digital access, all in one convenient location. Not only can they pay for Amazon purchases either as a stand-alone transaction or as part of their regular grocery shop, but they can also pick up their packages securely in store."

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To use the Amazon PayCode service at Save A Lot, customers go to checkout and select the "Amazon PayCode" payment option. They then receive an Amazon PayCode — a QR code and a number — that is referenced when they pay in cash for their Amazon purchase. PayCode already has been available at 15,000 Western Union agent locations.

Related:What Amazon’s brick-and-mortar disruption could look like

Through Amazon Hub Locker, consumers can elect to have an Amazon order shipped to a Save A Lot store for pickup. During checkout on Amazon.com, shoppers select an Amazon Hub Locker at the nearest Save A Lot location to designate as their shipping address. Once the package is delivered to the locker and ready for pickup, they then receive an e-mail with a barcode. Next, customers go to the locker at the selected Save A Lot store, enter the code on the touchscreen, and a locker opens to release their package.

For a return, customers first go to Amazon.com to set up a return location at a Save A Lot locker. After receiving an email, they go to the locker, enter the provided code, and drop off their package in the open locker. The pickup/drop-off service is available during Save A Lot store hours.

Save A Lot noted that the addition of the Amazon services is part of efforts begun in 2016 to modernize the shopping experience at its stores. The retailer, which in December moved into a new headquarters in St. Ann, Mo., said it has been upgrading its St. Louis-area stores and exploring new customer-facing digital technologies under a plan to transform its business model.

"We are focused on improving our customers' lives through innovation," according to Ian Bone, senior director of corporate development at Save A Lot. "Our work with Amazon is only the first example of how Save A Lot is delivering unmatched value to our local communities with leading-edge technologies and strategic partnerships."

Related:Expect more retailers to begin acting like Amazon — by selling media

Save A Lot said it offers savings of up to 40% compared with traditional supermarkets on high-quality private-label and national-brand products, USDA-inspected meat, farm-fresh fruit and vegetables, and non-food items. Overall, the banner’s retail network includes nearly 1,200 corporate and licensed stores in 33 states and 14 wholesale distribution centers. The discount grocery chain was acquired by Canadian private-equity firm Onex Corp. in December 2016 from Supervalu Inc. for $1.4 billion.

Amazon recently stepped up efforts to partner with other retailers to launch package pickup/return services at their stores.

In October, Amazon expanded its Counter network of staffed, in-store pickup points to thousands more locations via partnerships with GNC, Health Mart and Stage Stores. The Counter service launched in June at 100 Rite Aid stores, with plans to bring it to over 1,500 of the drug chain’s locations. Department store chain Kohl’s recently rolled out an Amazon in-store return service to all of its 1,150 stores after a pilot that began in 2017. Meanwhile, the Amazon Locker program is available in more than 900 cities and towns nationwide, including Whole Foods Market and Stein Mart stores.

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About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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