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Walmart tests on-the-spot checkout service
Check Out With Me being piloted in over 350 stores
Russell Redman
April 21, 2018
2 Min Read
In another move to position its stores as convenient shopping destinations, Walmart is piloting a new program for on-the-spot customer checkout.
Walmart said yesterday that the service, dubbed Check Out With Me, is being tested in the Lawn & Garden Centers of more than 350 stores nationwide.
For the program, Walmart has equipped store associates with cellular devices and Bluetooth printers. When shoppers are ready to pay, an associate scans their items with the Check Out With Me mobile device, swipes their credit card, and provides a printed or digital receipt, completing checkout.
Walmart noted that, in the Lawn & Garden department, the service enables customers to buy products such as mulch, soil and flowers without having to physically enter the store.
“As we continue to test this new process, we’ll be listening to our customers and working on ways to bring their expectations to life,” Walmart said in a statement.
Payment and checkout has been a key focus of Walmart’s efforts to enhance its shopping experience.
In January, for example, the retailer said it was expanding a test of its Mobile Express Scan & Go app to another 100 Walmart U.S. stores, making the service available in 33 states. Scan & Go previously was piloted in a few markets, including Dallas-Fort Worth, northwestern Arkansas, and Orlando, Fla. All Sam’s Club stores also offer Scan & Go.
The Scan & Go app allows customers to scan and bag items, including produce, as they shop and pay directly via their mobile phones, without having to wait in line at the register. The app securely stores credit or debit card information, and once customers are done shopping and have paid, they just walk through the Mobile Express lane on their way out.
And in July 2016, Walmart rolled out the Walmart Pay mobile wallet to all U.S. stores. The tool, available via the Walmart app, enables customers to pay using any credit, debit, prepaid or Walmart gift card on their iOS or Android mobile device at any checkout lane.
