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Big Y Foods launches new rewards program

MyBigY Rewards brings more savings and more rewards flexibility, the New England grocer said.

Russell Redman, Executive Editor, Winsight Grocery Business

September 21, 2023

2 Min Read
Big Y supermarket-South Hadley MA_Shutterstock
Big Y said points can be redeemed for savings off grocery and fuel purchases as well as for free products. / Photo: Shutterstock

Big Y Foods this week inaugurated a new grocery customer loyalty program, called myBigY Rewards.

The Springfield, Massachusetts-based regional grocer said Wednesday that myBigY Rewards will bring customers new ways to save while offering more flexibility and choice.

Under the program, members earn points on every purchase with Big Y, including transactions at Big Y Supermarkets and Big Y Express Fresh Market. Each dollar spent earns shoppers one myRewards point, which gets loaded automatically into their myBigY account.

The points collected can be redeemed in three ways, Big Y said. Shoppers can convert points into savings on grocery purchases. For every 100 points, myBigY members will receive $1 off their groceries, up to a maximum of $20 off per transaction.

Big Y Foods-myBigY Rewards screen

MyBigY Rewards members earn one point for each dollar spent and can track their total via their myBigY account. / Photo courtesy of Big Y Foods.

Discount rewards also extend to fuel, as rewards program participants get 10 cents off per gallon on gas, in addition to the current 5 cents-per-gallon discount, resulting in a maximum savings of $1.50 per gallon, with a 25 gallons per fill-up maximum, the grocer said.

myBigY members, too, can earn free products based on accumulated points. Reward items can be loaded into the shopper’s account and redeemed at their convenience.

Related:Big Y Foods taps Michael Cormier as sales and marketing SVP

Points are managed via customers’ myBigY accounts, designed to help members track their point totals and choose their rewards more easily, Big Y noted.

“We are continuously exploring new ways to bring value to our shoppers through personalized offers, digital coupons and weekly sales,” Sarah Steven, vice president of marketing at Big Y, said in a statement. “We are excited to now launch myBigY Rewards, giving us one more way to reward and thank our customers for their continued loyalty to Big Y.”

Overall, Big Y operates 90 stores in Massachusetts and Connecticut, including 72 Big Y supermarkets, one Big Y at Fresh Acres grocery store, one Big Y Express Fresh Market, one Table & Vine Fine Wines & Liquors store and 15 Big Y Express convenience/fuel stores.

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About the Author

Russell Redman

Executive Editor, Winsight Grocery Business

Russell Redman is executive editor at Winsight Grocery Business. A veteran business editor and reporter, he has been covering the retail industry for more than 20 years, primarily in the food, drug and mass channel. His 30-plus years in journalism, for both print and digital, also includes significant technology and financial coverage.

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