How Hannaford Created a Winning Employee and Customer Retention Strategy

Hannaford Supermarkets started in 1883 as a fresh produce vendor in Portland, Maine, and has since grown to a food retail chain with 180 stores across New England. Despite this growth, Hannaford is still a family-run company in many ways. To attract and retain top talent, Hannaford recently developed an innovative program to engage employees throughout its store locations.

Here’s how these engagement efforts helped Hannaford boost its employee and customer retention levels.

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