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Walgreens launches same-day delivery via Uber Eats

Front-end products sold directly on Uber’s food ordering platform

Russell Redman

June 16, 2021

3 Min Read
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So far, Uber Eats delivery is available from more than 7,800 Walgreens stores, with locations in Puerto Rico to follow.Walgreens

Adding another on-demand delivery option, Walgreens has expanded its partnership with Uber to offer non-prescription products directly on the Uber Eats platform.

With the move, consumers nationwide now can order health and wellness, beauty and personal care, food and groceries, household staples, over-the-counter medicines and other items from Walgreens via Uber Eats for home delivery by Uber, Walgreens said yesterday.

So far, the service is available from more than 7,800 of Walgreens’ 9,000-plus drugstores across the United States, with locations in Puerto Rico to follow soon, the Deerfield, Ill.-based drug chain said. Walgreens initially is offering its top-selling retail items on the Uber Eats app, but more products are being added daily, with a goal of including the retailer’s entire front-end assortment of more than 20,000 products over time.

“Walgreens provides our customers with seamless health and well-being experiences, and offering them convenient delivery solutions on whichever platform they prefer to shop is key,” Stefanie Kruse, vice president of digital commerce and omnichannel at Walgreens, said in a statedment. “Our collaboration with Uber for on-demand delivery through both Walgreens and Uber’s channels, as well as integrated vaccine scheduling, gives customers simple and easy ways to put their health and well-being needs at the forefront, which will continue to be important to them as we emerge from the pandemic.”

Related:CVS, Rite Aid up the ante in same-day delivery

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Initially, Walgreens is offering its top-selling retail items on the Uber Eats app but aims to make its full front-end assortment of over 20,000 products available on the platform.

To order Walgreens items for Uber delivery, customers open the Uber Eats app, tap the convenience or pharmacy icons, choose Walgreens and start shopping. In support of the service, Walgreens and Uber Eats are offering customers $20 off for one order of $30 or more through June 27.

“By leveraging the best of what Walgreens and Uber have to offer, we’re making it easier than ever for customers to prioritize their health and wellness,” commented Raj Beri, head of grocery delivery at Uber. “From on-demand delivery of essentials to hassle-free vaccine scheduling all at the touch of a button, we’re focused on eliminating barriers that burden customers’ everyday life, helping them go anywhere and get anything instantly.”

Uber and Walgreens teamed up earlier this year to develop a COVID-19 vaccine scheduling tool via the Uber app. After adding a ZIP code and selecting from the available appointment times, users can reserve a ride to a Walgreens COVID vaccination appointment setting a pickup time and location. Prior to the appointment, a push notification reminds users of their upcoming ride to their vaccination appointment.

Related:Walgreens offers delivery in less than two hours

Last month, Walgreens unveiled less-than-two-hour delivery service for retail products via logistics partners such as Uber, DoorDash, Act Fast and Medline. More than 24,000 items are available from Walgreens.com or via the Walgreens mobile app through the contactless service, including food and beverages, grocery, beauty and personal care, OTC medications and health products, vitamins and supplements, household goods, baby and child care, toys and seasonal offerings.

Earlier, in February, Walgreens launched same-day delivery via Instacart in Illinois, with plans to roll out the service chainwide by this spring, as well as offer a wider selection of eligible products. Instacart marked Walgreens’ third on-demand delivery partner for non-prescription items. The drug chain kicked off last-mile delivery with DoorDash at over 2,300 stores in July 2020 and with Postmates (now part of Uber) at more than 7,000 stores in March 2020. Also, last November, Walgreens launched 30-minute click-and-collect service, with customers able to choose in-store, curbside and drive-thru pickup for front-of-store products and prescriptions.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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