Southeastern Grocers upgrades workforce, task management platform

Southeastern Grocers Inc. (SEG) has upgraded its workforce and task management software with the integration of solutions from Zebra Technologies.  

Lincolnshire, Illinois-based Zebra said Thursday that SEG has enlisted the Zebra Modern Store framework to improve employee engagement and optimize labor productivity across its 420 stores under the Winn-Dixie, Harveys and Fresco y Más banners in Florida, Alabama, Louisiana, Georgia and Mississippi. The software allows SEG to align its staffing model with real-time demand and automate scheduling, in turn helping store associates to intelligently prioritize tasks to boost productivity, according to the technology company.

The result: Managers at SEG can spend more time with customers and training workers, Zebra noted.

“At Southeastern Grocers, we put people at the heart of every decision we make,” Jennifer Short, vice president of workforce strategies at SEG, said in a statement. “In today’s rapidly digitizing world, we realized the need to upgrade to the latest workforce and task management solutions to help attract and retain our most valued asset, our people. We have received positive results with the integrated solutions from Zebra, as our associates have more visibility into their workloads, ability to prioritize their tasks over time and feel more connected.” 

Most of the organization software is available through a single application installed on Zebra TC52 mobile computers that "all associates can access for easy-to-use, self-service scheduling and tasking,” Zebra reported.  

“SEG is optimizing the work of front-line workers with Zebra’s retail execution software portfolio, ensuring all associates and teams are engaged and enabled to do their best work,” Suresh Menon, senior vice president and general manager of software solutions at Zebra Technologies, said in a statement. “With Zebra’s workforce and task management solutions, we are helping retailers modernize their stores by streamlining workflows for added focus, which will create more engaged associates and lead to an elevated customer experience.” 

Zebra noted that the SEG announcement comes less than a week after new CEO Bill Burns took the helm, succeeding Anders Gustafsson, who transitioned into the role of executive chairman of the board. The tech firm recently purchased both Fetch Robotics, expanding its industrial automation portfolio, as well as Adaptive Vision, antuit.ai and Matrox Imaging, all of which strengthen its machine vision and AI software capabilities.