VIDEO: What grocers need to know about ChatGPT

ChatGPT has been dominating headlines, and when it comes to grocery, a majority of grocers say they plan to test a ChatGPT solution in 2023. Instacart is also getting in on the action, adding ChatGPT technology to its app in a move to offer automated customer service and meal solutions for shoppers. Supermarket News took a deep dive into ChatGPT — and what it means for grocery.

Take a watch.