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Albertsons accepts SNAP EBT payment for curbside pickup orders

Nearly 200 Drive Up & Go sites now enable transactions via benefits card

Russell Redman

November 19, 2020

3 Min Read
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At the pickup site, customers use their SNAP EBT or EBT Cash card to complete the transaction on a mobile payment device presented by a store associate.Albertsons

Albertsons Cos. has begun enabling customers buying food via the Supplemental Nutrition Assistance Program (SNAP) to pay with their electronic benefits transfer (EBT) cards for online grocery pickup orders.

Boise, Idaho-based Albertsons said Thursday that participants in SNAP, also known as food stamps, can now place grocery orders via its supermarket websites and apps for Drive Up & Go curbside pickup at nearly 200 stores. Pickup sites include selected Albertsons, Safeway, Vons, Tom Thumb, Randalls, Jewel-Osco and Carrs locations.

“We are so excited to extend the ease of Drive Up & Go to more customers,” Chris Rupp, executive vice president and chief customer and digital officer at Albertsons Cos., said in a statement. “Customers love the convenience of contactless shopping, and now even more of our neighbors can take advantage of the benefits of digital grocery shopping.”

To use the new feature, customers sign in or create an account on their local store’s website or app. After adding groceries their virtual cart and designating a pickup time at their preferred store, shoppers select “SNAP EBT” as the payment option at checkout. Upon arriving at the store, customers will use their SNAP EBT or EBT Cash card to complete the transaction on a mobile payment device presented by an associate.

Related:USDA expands SNAP online purchasing to more retailers

Drive Up & Go service carries no fee. Albertsons said customers can include non-SNAP-eligible items in their Drive Up & Go order but will need to pay for them separately at the pickup site.

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In Washington state, Albertsons Cos.’ Safeway banner is testing SNAP online purchasing under a pilot with the USDA.

 

Albertsons noted that the extension of SNAP payments to Drive Up & Go orders comes amid an acceleration of its planned e-commerce expansion, driven in part by heightened demand amid the coronavirus pandemic. In a conference call last month on second-quarter results, executives said Albertsons has added more than 200 Drive Up & Go locations this year and aims to grow from 950 sites now to 1,400 sites by the end of its 2020 fiscal year. The grocer also plans to expedite Drive Up & Go expansion to at least 1,800 locations by the end of fiscal 2021, up from the original target of 1,600 sites.

The nation’s second-largest supermarket operator, Albertsons added that it plans to continue expanding access to digital shopping for SNAP customers. Overall, the retailer operates 2,252 food and drug stores in 34 states and the District of Columbia under banners such as Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen and Carrs.

Related:Albertsons sees identical sales up 13.8%, digital sales jump 243% in Q2

In Washington state, Albertsons Cos.’ Safeway banner is testing SNAP online purchasing under a pilot with the U.S. Department of Agriculture’s Food and Nutrition Service (FNS). Under the initiative, SNAP recipients can shop and pay for groceries online using their EBT cards from authorized retailers.

The USDA earlier this month announced an expansion of the SNAP Online Purchasing Pilot to include more supermarket retailers, including large chain, regional and independent grocers. Currently, SNAP online purchasing has been authorized to only a handful of retailers in 46 states and the District of Columbia, with Walmart and Amazon as the only retailers authorized for all states in the pilot.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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