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FTC launches inquiry into grocery supply-chain disruptions

Major retailers, wholesalers, manufacturers ordered to contribute information to study

Russell Redman

November 30, 2021

4 Min Read
Paper goods aisle-empty shelves-COVID-ShopRite.jpg
With consumers encountering empty shelves and higher prices nationwide, the Federal Trade Commission is sending orders requesting supply chain information from Walmart, Amazon, Kroger, C&S Wholesale Grocers, Associated Wholesale Grocers, McLane, Procter & Gamble, Tyson Foods and Kraft Heinz.Russell Redman

The Federal Trade Commission (FTC) has ordered nine large grocery retailers, distributors and manufacturers to provide detailed information to help the agency address national supply-chain disruptions that have led to empty shelves and higher prices for consumers.

In announcing the inquiry yesterday, the FTC said it’s sending special orders to Walmart, Amazon, The Kroger Co., C&S Wholesale Grocers, Associated Wholesale Grocers, McLane Co., Procter & Gamble Co., Tyson Foods and The Kraft Heinz Co.. Besides identifying potential causes behind supply shortages, the study aims to find out more about their impact on the U.S. economy, including whether disruptions are driving specific bottlenecks, shortfalls, anticompetitive practices or consumer price hikes.

Lina Khan-FTC chair.jpg"Supply chain disruptions are upending the provision and delivery of a wide array of goods." — Lina Khan, Federal Trade Commission chair (Photo courtesy of FTC)

The orders — specific to retailers, wholesalers and manufacturers — are being issued under Section 6(b) of the FTC Act, which authorizes the commission to conduct wide-ranging studies without a specific law enforcement purpose. The commission voted 4-0 to approve issuance of the special orders.

“Supply chain disruptions are upending the provision and delivery of a wide array of goods, ranging from computer chips and medicines to meat and lumber. I am hopeful the FTC’s new 6(b) study will shed light on market conditions and business practices that may have worsened these disruptions or led to asymmetric effects,” FTC Chair Lina Khan said in a statement. “The FTC has a long history of pursuing market studies to deepen our understanding of economic conditions and business conduct, and we should continue to make nimble and timely use of these information-gathering tools and authorities.”

Related:Grocery shoppers positive but cautious heading into holidays

Companies have 45 days from the date they receive the orders to respond, according to the FTC. The orders require the companies to detail key factors affecting their ability to obtain, transport and distribute their products; the impact of the disruptions in terms of delayed and canceled orders, increased costs and prices; the products, suppliers and inputs most affected; the steps they’re taking to mitigate disruptions; and how they allocate products among stores when supplies are short.

Chris Jones-NGA-headshot-2021 copy.jpg"This study is a key first step in promoting competition in the food supply chain." — Chris Jones, National Grocers Association (Photo courtesy of NGA)

The FTC said it’s also requiring the companies to provide internal documents on supply chain disruptions, including strategies related to supply chains; pricing; marketing and promotions; costs, profit margins and sales volumes; selection of suppliers and brands; and market shares. The commission, too, is requesting voluntary comments from retailers, distributors and manufacturers on how supply chain issues are affecting competition in consumer goods markets.

Related:NGA speaks out on supply chain challenges before House Agriculture Committee

On Tuesday, the National Grocers Association (NGA), which represents the independent supermarket sector, welcomed the FTC’s inquiry, noting that the study will flag supply-related competitive imbalances in the grocery industry.

“This study is a key first step in promoting competition in the food supply chain, and we were pleased to see the FTC move forward with a unanimous vote,” stated Chris Jones, senior vice president of government relations and counsel at NGA. “It will shine a light on what our members already know: that dominant grocery power buyers are using their size to demand better terms, better prices and better products from suppliers, leaving their competitors and American consumers to pay the bill. These actions leave independent grocers short-handed on key products their customers need and force small, independent grocers and their customers to bear a disproportionate burden of surging food price inflation during supply chain crunches.”

The NGA urged the FTC to undertake a supply chain study in a white paper in March as well as in a statement presented at an open FTC hearing in July. And in October, NGA teamed up with other independent business associations to form the Main Street Competition Coalition, which calls on federal regulators to crack down on anticompetitive tactics by large companies in various industry sectors, from farming to pharmacies. And at an open meeting earlier this month, independent grocery stores owners testified to the commission on the impact of unfair tactics by power buyers.

“We look forward to helping the commission get to the truth so that it can soon rein in the destructive anticompetitive tactics that have been ignored by federal agencies for decades,” Jones added. “The results of the study will have consequences for not only the grocery industry but the communities that so often rely on Main Street grocers for fresh produce, fair prices and good jobs.”

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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