Sponsored By

Sen. Bernie Sanders, UFCW locals urge Kroger to restart hazard pay

Resurgence of COVID-19 calls for extra compensation, stronger protection, letter says

Russell Redman

December 15, 2020

6 Min Read
Kroger_cashier_wearing_face_mask-coronavirus.jpg
In a letter to Kroger's CEO, UFCW 7, UFCW 21 and Sen. Bernie Sanders claimed the retailer has relaxed COVID-19 safety protocols after phasing out $2-per-hour “hero pay” for frontline workers in mid-May.Kroger

Amid a surge in U.S. coronavirus cases, U.S. Sen. Bernie Sanders (I., Vt.) joined with United Food and Commercial Workers (UFCW) Locals 7 and 21 in calling on The Kroger Co. to reinstitute hourly hazard pay and bolster safety measures for frontline employees.

In a letter sent Monday to Kroger Chairman and CEO Rodney McMullen, UFCW 7, UFCW 21 and Sanders (below) claimed the supermarket retailer has relaxed COVID-19 safety protocols after phasing out $2-per-hour “hero pay” for frontline workers in mid-May. The letter was signed by Sanders, UFCW Local 7 President and UFCW International Vice President Kim Cordova, and UFCW Local 21 President Faye Guenther.

Bernie_Sanders_headshot.jpg

“Since Kroger stripped away hero pay, COVID-19 infections among these essential grocery store workers have exploded among our members. For example, there have been 491 positive cases, a 692% increase, and three deaths, among Local 7 members alone,” the Dec. 14 letter to McMullen said. “As recent COVID cases in Washington have reached record levels, we see cases of grocery workers on a significant rise, and several outbreaks have been reported in just the last two weeks. In some cases, these outbreaks include more than a dozen cases in only one store.”

Combined, Denver-based UFCW 7 and Seattle-based UFCW 21 represent 30,000 grocery workers at Kroger Co. stores in Colorado, Wyoming and Washington, where the retailer operates supermarkets and multi-department stores under such banners as King Soopers, City Market, Smith’s, QFC and Fred Meyer.

Related:UFCW unions ratify Kroger, Albertsons, Stop & Shop pension fund withdrawal

“Together with U.S. Sen. Bernie Sanders, we hope and expect you are taking substantial time to work with the current and incoming administration to ensure that your grocery store essential workers are a priority for a COVID-19 vaccination,” the letter stated. “We write today to urge you to take the necessary and responsible steps to improve stores’ safety and compensate Kroger essential workers fairly by immediately reinstating hero pay ($2/hour) to all workers across the country.”

Kroger, however, noted that since the start of the COVID-19 crisis, it has implemented comprehensive safety measures for customers and employees and compensated frontline workers for their extra efforts in a difficult environment.

The Cincinnati-based company said that, since March, it has invested more than $1.3 billion to reward associates — including “appreciation pay,” “hero bonuses” and “thank you pay” — as well as increase protection from the virus. Frontline associates also were rewarded with $100 in store credit and 1,000 fuel points in September and November.

Related:As holiday shopping surges, UFCW calls on retailers to strengthen COVID protections, reinstate hazard pay

“Our most urgent priority throughout this pandemic has been to provide a safe environment for our associates and customers while meeting our societal obligation to provide open stores, e-commerce solutions and an efficiently operating supply chain so that our communities have access to fresh, affordable food and essentials,” a Kroger spokesperson stated.

On March 31, Kroger announced a “hero bonus” of $2 an hour for all frontline grocery, supply chain, manufacturing, pharmacy and call center associates for time worked from March 29 to April 18. That was later extended to May 2 and then to May 17. The company also paid out a one-time “appreciation bonus” of $300 to full-time associates and $150 to part-time associates on April 3. That was followed by $130 million in special “thank you pay” for hourly associates, with $400 going to full-time workers and $200 to part-time workers in two installments on May 30 and June 18.

In terms of employee support, Kroger has offered COVID-19 testing to associates based on symptoms and medical need and provided emergency leave and paid time off to workers affected by the virus or experiencing symptoms. Other support includes health care coverage, mental health resources and the Kroger Helping Hands fund, which aids associates experiencing financial hardships due to COVID-19, including childcare costs.

Kroger_deli_clerk-coronavirus_copy.jpg

Kroger said it has invested more than $1.3 billion since March to reward associates and strengthen COVID-19 protection.

On the safety side, Kroger said it supplies all associates with face masks and protective gear and encourages them to stay home if sick. The company, too, has limited the number of shoppers in stores, installed shields and physical distancing floor decals in stores, and expanded contactless payment and e-commerce services (such as home delivery and curbside pickup).

Kroger also in April joined with UFCW International to urge federal and state governments to classify grocery store workers as emergency first responders during the pandemic.

“We continue to listen to our associates and take steps to ensure their safety and well-being,” the Kroger spokesperson said in response to the UFCW/Sanders letter. “We also continue to execute dozens of safety measures and provide support to our associates through benefits like paid emergency leave and our $15 million Helping Hands fund.”

UFCW 7 and 21 said the skyrocketing COVID-19 infection rates around the country show that the threat of the virus to frontline workers has intensified, requiring hazard pay to continue. Through late afternoon on Tuesday, the United States had more than 16.6 million confirmed COVID-19 cases and over 302,000 deaths from the disease.

“The COVID-19 pandemic continues to ravage our communities and stores more than ever, and as we navigate this especially hazardous winter season, it is imperative to recognize the dangers essential grocery store workers face,” the unions and Sanders said in the letter to Kroger. “Our members, your employees, are at a higher risk of contracting COVID-19, yet these heroes are being denied the hero pay you awarded them at the beginning of the pandemic. Kroger’s employees went from heroes to zeros. As we continue to witness a severe and alarming increase in worker case numbers, store safety must significantly improve to stop the spread.”

The unions said safety measures should include enforcement of mask requirements, reinstating and enforcing strict shopper limits for social distancing in stores, and improved staffing on all shifts to enable workers to take COVID sanitation breaks for extra hand-washing and have allotted times to wipe and disinfect stores.

In its most recently reported figures, UFCW International estimated that at least 109 grocery workers have died from COVID-19 and more than 17,400 have been infected or exposed to the virus since the pandemic began.

“Every day wasted is another day our members risk contracting COVID-19 at a Kroger store. Another day, our members are not paid fairly for the dangers they face conducting essential work,” the letter said, adding, “Essential grocery store workers are heroes. They were heroes at the beginning of the pandemic, and they continue to be the unsung heroes keeping Kroger and the country moving forward.”

For our most up-to-date coverage, visit the coronavirus homepage.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

Stay up-to-date on the latest food retail news and trends
Subscribe to free eNewsletters from Supermarket News