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July 23, 2014
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Walmart stood out for its low prices and customer service in the Houston market, while H-E-B, Randalls and Kroger posted high scores for store appearance and ease of shopping during mystery shops conducted during the weeks of May 19, June 2 and June 16. Items were collected at stores within a 30-minute drive of a central location. Source: Brand View and RetailData.
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