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USDA’s SNAP Online Purchasing Pilot expands to second state

Amazon, Walmart SNAP e-grocery purchases go live in Washington

Russell Redman

January 30, 2020

3 Min Read
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Both Amazon and Walmart are participating in the SNAP Online Purchasing Pilot in two states: New York and now Washington.Amazon

Extending a pilot with the U.S. Department of Agriculture (USDA), Walmart and Amazon have launched an online grocery service for Supplemental Nutrition Assistance Program (SNAP) beneficiaries in Washington.

Walmart and Amazon said yesterday they began enabling Washington state participants in SNAP, formerly known as food stamps, shop and pay for groceries online using their electronic benefits transfer (EBT) cards. The two retailers also participate in the SNAP Online Purchasing Pilot with ShopRite in New York.

“SNAP beneficiaries in the greater Seattle area are now able to use their nutrition assistance benefits to order groceries online from Amazon as well as other participating retailers and have them delivered directly to their door, thanks to a pilot program launched with the USDA,” Kristina Herrmann, director of underserved populations and SNAP EBT programs at Amazon, said in a blog post Wednesday. “SNAP recipients in the rest of Washington state will soon have access to the pilot program.”

The SNAP Online Purchasing Pilot got under way in April 2019 in New York. Amazon and ShopRite are providing the service to the New York City area, and Walmart is enabling the service in upstate New York locations. Retailers in the test are limited to delivery in the pilot areas.

Related:USDA starts test of SNAP online purchases in New York

"We continue to be excited to be part of the USDA’s pilot program and to be able to make our grocery pickup and delivery service available to more and more people, regardless of their payment method,” Walmart said in a statement on the launch in Washington. “Access to convenience, quality and fresh groceries shouldn’t be dictated by how you pay. We have a strong presence in the states in which the pilot is live, and we look forward to expanding."

Under the two-year pilot, the USDA and the retailers will test online ordering and payment. SNAP households that want to buy groceries online through the program can must use EBT cards issued by the state for payment. Amazon and Walmart are able to accept SNAP EBT payments through their websites. SNAP recipients can use their benefits to buy eligible food products but not to pay for service or delivery charges.

“This is the first time that hundreds of thousands of SNAP recipients in Washington can redeem their grocery benefits online. Amazon enthusiastically volunteered to work with the USDA and participate in this landmark pilot because we believe in the goals of this program and its potential to significantly extend the value of SNAP benefits,” Herrmann stated. “In addition to enabling SNAP EBT as a payment method, Amazon has made AmazonFresh and Pantry available to Washington SNAP recipients without a Prime membership and free shipping available, just as it did in New York last year.”

Related:SNAP rule change would cut food stamp benefits to 700,000 recipients

According to the USDA, the pilot phase focuses on safe and secure processing of online transactions. “As the pilot progresses, more retailers and states will be launching the ability to pay with SNAP EBT online,” the department said on its website.

The SNAP Online Purchasing Pilot arose from the 2014 Farm Bill, which authorized the USDA to test online purchasing for recipients before rolling it out nationally. In early 2017, the department offered participation in the pilot’s first phase to Amazon, Walmart, ShopRite, Safeway, Hy-Vee, FreshDirect, Dash’s Market and Wright’s Markets, covering market areas in New York, Washington, Alabama, Iowa, Maryland, Nebraska, New Jersey and Oregon.

“As we expand participating areas throughout the life of the pilot, Amazon believes the program will dramatically increase access to food for more remote customers and help to mitigate the public health crisis of food deserts,” Herrmann added.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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