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Loblaw closes out fiscal 2021 with retail sales uptick

Food and drug comp-store results rise for Q4, full year

Russell Redman

February 25, 2022

5 Min Read
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Loblaw Cos. reported fiscal 2021 retail sales of $51.86 billion, up 0.8% year over year, even with the extra week of business and elevated grocery demand from the pandemic in fiscal 2020.Loblaw

Loblaw Cos. saw retail sales edge up in fiscal 2021, including same-store sales upticks in both its food and drug retail segments.

In the 52-week 2021 fiscal year end Jan. 1, retail sales totaled $52.27 billion (Canadian), up 0.8% from $51.86 billion in fiscal 2020, which had 53 weeks, Brampton, Ontario-based Loblaw reported yesterday. The company noted that, excluding an $878 million negative impact from the extra week in 2020, net sales for fiscal 2021 were up 2.5%.

Even with the added week from the prior year, 2021 food retail sales came in virtually flat, dipping just 0.3% to $37.48 billion. Comparable-store sales gained 0.3%, reflecting lower eat-at-home trends after strong growth last year and offset by higher industry inflation levels, according to Loblaw. On a two-year stack, food retail comp-store sales were up 5.4%. 

At the Shoppers Drug Mart drug retail unit, fiscal 2021 net sales rose 3.7% to $14.79 billion, including the extra week in the previous fiscal year. Comp-store sales advanced 5%, reflecting increases of 2.1% in the front end and 8.4% in the pharmacy. The number of prescriptions filled climbed 0.9% overall and 2.7% on a same-store basis. Average prescription value increased by 4.7%. Over two years, comparable pharmacy sales gained 5.3%.

Related:Loblaw launches online store for mattresses

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Food-at-home demand remained strong through the fourth quarter, according to Loblaw CFO Richard Dufresne.

“We began Q4 with restrictions loosening and customers preparing to celebrate the holidays with family and friends. We ended the quarter with another round of lockdowns. Across our mix of assets, our stores and our supply chain network rose to the challenge, and our businesses performed very well,” Loblaw Chief Financial Officer Richard Dufresne told analysts in a conference call on Thursday.

For the 12-week fiscal 2021 fourth quarter, retail sales were $12.49 billion, down 4.3% from $13.04 billion in the 13-week 2020 quarter. Excluding the extra week in the year-ago period, retail sales gained 2.6% in the 2021 quarter, Loblaw said.

Food retail sales declined 6% to $8.74 billion in the quarter yet were up 1% backing out the extra week, the retailer reported. Same-store sales in food grew 1.1% excluding the extra week and were up 4.8% on a two-year stack. 

“Although we saw eat-at-home trends coming off last year’s levels, we continue to experience strong demand,” according to Dufresne. “Our market banners continue to outperform and post share gains. Discount began to benefit from the return of price-sensitive customers, gaining momentum towards the end of the quarter. Traffic momentum continued, improving again in Q4, and is showing signs of beginning to normalize to pre-pandemic levels.”

Related:Loblaw launches click-and-collect for beer and wine

In the drug retail segment, net sales were flat at $3.74 billion for the fourth quarter but rose 6.8% excluding the 13th week from the fiscal 2020 period. Drug’s same-store sales increased 7.9% overall, including 6.1% in the front end and 10.2% in the pharmacy, excluding the extra week. Prescriptions filled rose 8.8%, while average script value rose 1.1%. Two-year comp-sales growth for the drug retail segment was 5.5% through the end of the quarter.

“We saw strong performance across both front-store and Rx,” Dufresne said. “Front-store same-store sales were better by 6.1%, led by double-digit growth in cosmetics and OTC, benefiting from lighter social restrictions throughout most of the quarter. Pharmacy same-store sales grew 10.2%, benefiting from the strength of pharmacy services, which grew by over 100% in the quarter as we supported the government COVID vaccine and testing programs.”

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Price-conscious shoppers are returning to Loblaw's discount grocery banners as consumers begin to get back to normal from the pandemic.

Despite an 8.4% decline in the fourth quarter — following a 158% jump a year earlier — Loblaw’s e-commerce sales surged 13.9% for the full 2021 fiscal year.

“Our digital platform is now deployed and available throughout Canada. Q4 2021 was a quarter with less COVID restrictions than in 2020,” Dufresne noted. “We are pleased with our omnichannel performance, as it continues to operate at penetration levels well above pre-COVID rates. Omnichannel is a key pillar of our service offering. We continue to enhance our customers’ shopping experience through our digital platform, while offsetting its costs through optimizing operational efficiencies, deploying new technology, refining our delivery offering, and seeking out promotional and advertising opportunities.”

On the earnings side, fiscal 2021 fourth-quarter net income from continuing operations (available to common shareholders) was $744 million, or $2.20 per diluted share, compared with $345 million, or 98 cents per diluted share, a year earlier. Adjusted net earnings from continuing operations (common shareholders) came in at $515 million, or $1.52 per diluted share, versus $431 million, or $1.22 per diluted share, in the prior-year period.

Full-year 2021 net earnings from continuing operations (common shareholders) totaled $1.86 billion, or $5.45 per diluted share, compared with $1.1 billion, or $3.06 per diluted share, in 2020. On an adjusted basis, net income from continuing operations (common shareholders) was $1.91 billion, or $5.59 per diluted share, versus $1.5 billion, or $4.18 per diluted share, a year ago.

Analysts, on average, had projected Loblaw’s fiscal 2021 adjusted EPS at $1.36 for the fourth quarter and $5.40 for the full year, according to Refinitiv. Estimates ranged from $1.27 to $1.44 for the quarter and $5.15 to $5.50 for the year.

“I’m pleased for Loblaw’s performance in the fourth quarter, as we ended the year in a position of strength. Our results were driven by retail excellence, with a focus on the fundamentals, top-line growth, margin expansion and cost control. This took place amid complex circumstances of the communities we serve, through various lockdowns and reopenings, and the country felt the impact of repeated supply-chain disruptions, including several remarkable weather events,” Loblaw Cos. Chairman and President Galen Weston said in the analyst call. “Our ability to respond to those extraordinary conditions was enabled by scaling up several of our growth areas. Our e-commerce platform stretched beyond the $3 billion mark [in sales], and we kept our customers fed and well.”

During the last 12 months, Loblaw opened 23 food and drug stores and closed 24 locations. As of the 2021 fiscal year-end, the company’s retail network encompassed 2,438 stores, including 545 corporate-owned supermarkets under multiple banners, 551 franchised grocery stores and 1,342 Shoppers Drug Mart/Pharmaprix associate-owned drugstores.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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