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Walgreens 1st quarter retail sales catch the flu

And the pharmacy giant discusses its store closure plan

Chloe Riley, Executive Editor

January 10, 2025

2 Min Read
 An aisle within a Walgreens store
Walgreens is still hurting from an inflationary environment and higher interest rates.Getty Images

Walgreens unveiled its first-quarter earnings on Friday—and, in particular, its retail sales were hurt by, well, not enough people falling ill during cold season. But the retailer beat overall expectations as it continues to cut costs and shutter even more stores than initially planned. 

Biggest news for grocery?

Front-end retail continues to be weak for Walgreens, but the pharmacy retailer did drive operating earnings this quarter via cost management initiatives and relative strength in its U.S. pharmacy services businesses. Walgreens is still hurting from an inflationary environment and higher interest rates, according to Eric Wasserstrom, Walgreens senior vice president of Investor Relations. He also noted that a warmer initial winter season (with reduced colds) affected associated trips and baskets. Basically: people were getting sick less and it hurt Walgreens significantly—contributing to about half of Walgreens’ retail decline year over year.

Walmart has already announced a slew of store closures and now there will be even more, according to Wasserstrom, who said during Friday’s earnings call that the retailer plans to “significantly ramp the pace” of its store closures as compared to the first quarter.


Why it matters

Walgreens is still hurting from inflation, and less consumer spending on discretionary categories doesn’t help any. The retailer is hoping that its plan to close 1,200 stores (first announced in October) will help stabilize retail pharmacy sales by getting operating costs under control and improving cash flow. It remains to be seen whether that will be enough.

First quarter financials by the numbers:

  • Sales were up 7.5% year-over-year to $39.5 billion, up 6.9% on a constant currency basis

  • Operating loss was $245 million compared to operating loss of $39 million in the year-ago quarter

  • The U.S. Retail Pharmacy segment had first-quarter sales of $30.9 billion, an increase of 6.6% from the year-ago quarter, but…

  • Retail sales decreased 6.2% and comparable retail sales decreased 4.6% compared with the year-ago quarter, reflecting a weaker cough-cold-flu season and lower sales in discretionary categories


More details

  • Walmart has closed about 2,000 locations over the past decade, Wasserstrom noted on the call. To handle the increased pace for the next three years (the aforementioned 1,200 total stores), the retailer has now assembled a dedicated closures team 

  • One of the pharmacy retailer’s big goals is to become a market leader in drug procurement

  • VillageMD sales increased 9% in Q1. In August, there were rumors that Walgreens was considering a full sale of VillageMD. Nothing on that front yet so far, though VillageMD CEO and co-founder Tim Barry did just resign in December 

Read more about:

Walgreens Boots Alliance

About the Author

Chloe Riley

Executive Editor, Supermarket News

Chloe Riley is the Executive Editor of Supermarket News, which delivers the ultimate in competitive business intelligence, news and information for executives in the food retail and grocery industry. A graduate of the School of Journalism at Columbia College Chicago, Chloe previously served as a Digital Strategist at SEO firm Profound Strategy, Associate Editor at B2B hospitality mag HOTELS Magazine, as well as CEO of her own digital strategy company, Chlowe. She lives in Woodstock, Illinois. 

Email her at [email protected], or reach out on LinkedIn and say hi. 

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