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PCC Community Markets Rolls Out Contactless Payment Kiosks
All stores to feature cash-free self-checkout. As COVID restrictions lift, the grocer adds self-check, cash-free kiosks and reiterates safety protocols.
Jennifer Strailey
June 1, 2021
2 Min Read
Photograph courtesy of PCC Community Markets
In response to member and shopper requests for contactless shopping options, PCC Community Markets has added self-check kiosks across the co-op. All kiosks will be cash-free and accept all forms of contactless electronic payment, including credit cards, Apple Pay, Google Pay and Samsung Pay. The addition of the new self-check kiosks is on track to be completed across the co-op by the end of summer, PCC said.
The contactless payment kiosks are in addition to Seattle-based PCC’s full-service checkout and delivery via Instacart.
As mask mandates continue to lift across the country, PCC has announced it will continue to enforce a number of protocols across the co-op, including its PCC Clean Teams, who sanitize all high-touch areas in every store. In addition, there is hand sanitizer available for all staff, members and shoppers.
Other protocols include upgraded air filtration, limited shopping capacity (50%), socially distanced indicators on the co-op’s store floors, and frequent sanitizing of the self-serve deli area.
In each self-serve area (bulk, deli salad bar, grain bar, hot bar and soup bar), PCC is following all necessary precautions, including providing hand sanitizer, sanitizing and changing serving utensils, and having staff monitor the areas, the co-op said.
The co-op is also taking additional steps to keep staff safe during working hours, such as conducting wellness checks on each employee at the start of each shift; continuing to use plexiglass dividers installed at check stands to give additional protection to cashiers; adjusting staff lounges and expanding use of other areas, like classrooms, to create more space for staff breaks and lunches; ensuring all vendors wear masks and socially distance in receiving; and requiring all staff to wear masks.
With communication in mind, PCC also holds staff huddles daily at each store to ensure that staff have an opportunity to receive updates in a timely manner. The huddles also provide a forum for staff to ask questions of store management.
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