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DoorDash eyes driverless vehicles for grocery delivery

Food delivery service plans pilot with Cruise Automation

Russell Redman

January 4, 2019

3 Min Read
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DoorDash is looking to autonomous vehicles to help grow its online grocery delivery business.

The food delivery company said Thursday that it has teamed up with Cruise Automation, a San Francisco-based developer of driverless cars, to test food deliveries from restaurants and grocery stores.

Plans call for DoorDash to begin piloting food deliveries using Cruise autonomous vehicles in March, initially in the San Francisco market. In the test, DoorDash customers will receive deliveries from restaurants via Cruise vehicles. The companies said they also will explore grocery fulfillment using the Cruise cars for grocers already partnered with DoorDash.

“We’re kicking off our pilot in San Francisco, a complex and intricate city where Cruise has been testing vehicles for the past three years. To begin, we’ve built a runner system to move orders from the merchant to the autonomous vehicle. Then the customer will be notified when the autonomous vehicle is approaching the customer address,” Penn Daniel, special projects operations lead for DoorDash, said in a blog post Thursday. “In partnership with Cruise Automation, we look forward to scaling and improving the delivery experience for our merchants, dashers and customers.”

Founded in 2013, San Francisco-based DoorDash primarily has partnered with restaurants for its on-demand delivery platform. But this past April, the company made a big foray into the grocery realm by announcing a partnership with Walmart, with grocery delivery service initially launching in the Atlanta metropolitan area. It’s now available at 500 stores in nearly 70 markets.

Related:Walmart enlists DoorDash for online grocery delivery

In mid-November, DoorDash also partnered with digital grocery specialist Mercatus to develop a turnkey last-mile delivery offering for grocery retailers. Under the solution, orders — including prepared meals, snacks, alcohol, groceries and other goods — are processed through the Mercatus Dispatch platform and then fulfilled via the DoorDash Drive platform. Both are white-label platforms, enabling retailer branding.

A spokeswoman for DoorDash said that, at this time, the company isn’t disclosing the grocer retailers that it plans to work with in the San Francisco pilot with Cruise.

“We are excited to partner with Cruise to develop our expertise in the autonomous vehicle delivery space,” DoorDash CEO Tony Xu said in a statement. “We see autonomous vehicles playing a major role in the future of delivery as consumer behaviors continue to shift online, and we are confident Cruise’s leading technology will help us scale to meet growing consumer demand.”

DoorDash aims to use the Cruise driverless vehicles to test and improve the efficiency of getting food and groceries from its merchants to its customers’ doors. The companies said they will evaluate and develop safety, operational and other learnings in the pilot.

Owned by General Motors and also backed by Honda Motor Co., Cruise uses the Chevrolet EV Bolt for its fleet. The vehicles sport an array of sensors, cameras and radars to capture a 360-degree view that enables them to “intelligently” navigate city streets. Each car carries 10 cameras that take pictures at a rate of 10 shots per second. The company, founded in 2013, said the sensors allow for data collection across traffic, road maintenance and environmental factors, as well as real-life road situations like a dog darting across the road or an unexpected hard braking by another car in front of the vehicle. During development and testing, an operator sits behind the wheel and can take control of the vehicle when necessary.

“Delivery is a significant opportunity for Cruise as we prepare to commercialize our autonomous vehicle technology and transform transportation,” Cruise CEO Dan Ammann stated. “Partnering with DoorDash will provide us with critical learnings as we further our mission to deliver technology that makes people’s lives better and more convenient.”

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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