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Foxtrot relaunches digital order and delivery service

Shuttered c-store chain, which is slowly reopening stores, returns to its roots

Greg Lindenberg, Digital Editor, CSP

October 16, 2024

2 Min Read
The exterior of a Foxtrot
The company closed all of its stores on April 23 with no notice to its employees.Courtesy of Foxtrot

Urban “corner store” and café chain Foxtrot, which abruptly closed its doors is April but has begun to reopen the stores on a limited basis, has relaunched its digital order-ahead pickup app and one-hour delivery service.

Foxtrot had 33 convenience stores in ChicagoWashington, D.C., Dallas and Austin, Texas, as well as two Dom’s Kitchen & Market small-format grocery locations in Chicago. The company closed all of its stores on April 23 with no notice to its employees. The move came less than six months after the two brands, Foxtrot and Dom’s merged and formed a new entity, Outfox Hospitality.

Foxtrot reopened its first location on the Gold Coast of Chicago on Sept. 5. It reopened its second location on Sept. 19 in the Old Town neighborhood of Chicago.

The chain’s expanded coffee experience and reimagined food offerings—including exclusive coffee blends and Foxtrot’s signature breakfast tacos, new made-fresh-daily panini sandwiches and bowls and freshly baked cookies—are now available for purchase through the app for order-ahead in-store pickup.

All of the other Foxtrot favorites sold in the stores are available for pickup within 30 minutes or delivery within one hour, the company said, including a spirits selection only available through the app. Delivery will be available in the same zones as before the closures, from Rogers Park to the South Loop.

“Foxtrot began as a digital-only delivery service, and our e-commerce offerings have remained a cornerstone of the business since the day we opened our first physical store,” said Foxtrot Co-Founder Taylor Bloom. “Over the years, many of our customers have shopped both in-store and online, so restoring our e-commerce capabilities was a top priority in our relaunch plan. The reintroduction of our mobile apps provides customers with even more ways to enjoy Foxtrot, all with the added benefit of our industry-leading $5 flat delivery fee.”

Chicago-based Foxtrot Café & Market is a modern coffee shop and upscale market offering a curated selection of coffee, groceries and café products from local makers and others.

This story was originally featured on CSP Daily News, a sister publication of Supermarket News.

About the Author

Greg Lindenberg

Digital Editor, CSP

Greg Lindenberg has been covering convenience-store news and writing about the c-store and gas station industries for more than a quarter of a century. He specializes in mergers-and-acquisitions (M&A) news.

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