Uber Health partners with NationsBenefits for rides, groceries

Uber Health and NationsBenefits today announced a partnership to enable millions of NationsBenefits members to use their flex cards for rides on Uber and same-day delivery of grocery items on Uber Eats. The two companies will also work together to enable members to shop directly for groceries on the Uber Eats app through the Nations Marketplace in the future.

The Uber Health and NationsBenefits partnership provides a seamless experience—from booking to paying—making it easy for older adults to fully utilize their entitlements and empowering them to prioritize their health and well-being. This is key because social determinants of health, including transportation and nutrition, play an important role in determining overall health outcomes. According to recent CDC data, 5.7% of adults — an estimated 14 million people — lacked reliable transportation for daily living in the past 12 months, while poor nutrition is a leading cause of illness in the U.S. For older adults, many of whom live alone and have health issues like heart disease and arthritis, these obstacles prove even more challenging.

High-quality ancillary benefits such as transportation for health-related social needs and grocery delivery can help plug the gaps and improve health outcomes, but they can be challenging to navigate.

The partnership, along with innovation in tech, will also soon allow members to see their flex card balance directly in the Uber app; add their personal payment method to the app to experience easy checkout with both covered and personal items in the same shopping cart; and shop directly for groceries on the NationsBenefits marketplace. In addition, health plans will be able to configure transportation access to help them get to the grocery store and medical appointments.

Uber Health will continue expanding its health benefits card access through 2025. Medicare Advantage members should check with their health plans to learn more about eligibility for certain benefits.