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Publix ranked No. 1 supermarket in America for customer service by Newsweek

The grocer is tops in the supermarket category for the sixth year in a row

Supermarket News Staff

September 1, 2023

1 Min Read
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Newsweek determined the list based on more than 30,000 U.S. customers surveyed on how likely they would be to recommend companies to friends and family, and their evaluation of the companies in the areas of quality of communications, professional competence, range of services, customer focus and accessibility.Publix

Publix has been named to Newsweek’s 2024 America’s Best Customer Service list, ranking No. 1 in the supermarket category for the sixth year in a row.

Newsweek determined the list based on more than 30,000 U.S. customers surveyed on how likely they would be to recommend companies to friends and family, and their evaluation of the companies in the areas of quality of communications, professional competence, range of services, customer focus, and accessibility.

To read more about the company’s ranking and see Newsweek’s America’s Best Customer Service list, visit newsweek.com/Americas-best-customer-service-2024.

 

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