SpartanNash promotes Amy McClellan to executive VP, chief customer officer

Food solutions company SpartanNash today announced the promotion of Amy McClellan from senior vice president, chief marketing officer to executive vice president, chief customer officer, marking the third promotion McClellan has earned since joining SpartanNash four years ago.

In her new role, McClellan will be focused on driving sales growth in the wholesale segment and overseeing customer engagements for all national accounts, independent and chain grocers, e-commerce retailers, and the U.S. Defense Commissary Agency and military exchanges worldwide. McClellan will also be responsible for field merchandising, sales operations, customer service, and value-added services to help SpartanNash customers succeed in the channel and communities they serve.

McClellan was previously senior vice president, Retail of Martin's Super Markets, where she was a customer of SpartanNash until the company acquired the grocery chain in 2019. McClellan joined Martin's in high school as a part-time cashier, worked in a variety of store operations roles and advanced to leadership positions in marketing, merchandising, and operations.

During her time at SpartanNash, McClellan has served as division vice president, Retail, then vice president, Fresh Merchandising, and most recently as senior vice president, chief marketing officer. She has played a pivotal role growing the OwnBrands food distribution purchase concentration by improving product quality and innovation. McClellan also led the highly successful launches of Fresh & Finest by Our Family – a brand that offers affordable and convenient indulgence in deli, bakery, produce, and meat – and Finest Reserve, which provides premium indulgence offerings in wine, chocolate, and more.

"As a former wholesale customer herself and a grocery industry veteran, Amy brings tremendous breadth and depth of experience to this role," said SpartanNash CEO Tony Sarsam. "She will be a passionate advocate for our customers, helping them grow their business with a strategic OwnBrands product mix and other SpartanNash services and solutions."

McClellan's promotion will follow the upcoming Dec. 31 departure of SpartanNash Executive Vice President and Chief Customer Officer David Sisk as he leaves to devote time to other passion areas after serving for almost four years at SpartanNash. Sisk played a key role in strengthening the SpartanNash partnership with the U.S. Defense Commissary Agency, helping champion a three-year contract extension to provide private label products to all worldwide DeCA commissaries in 2022. He oversaw streamlining the sales organization to leverage SpartanNash scale while optimizing the customer experience, established export and customer service centers of excellence, and he led the sales team to expand the national accounts footprint while securing several new independent customers in 2023.