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Target adds same-day delivery option at checkout

New service geared toward urban shoppers in major markets

Russell Redman

April 18, 2018

2 Min Read
Supermarket News logo in a gray background | Supermarket News

Target Corp. aims to take the shopping trip load off city dwellers through a new service offering same-day home delivery from checkout.

By the end of this month, about 60 Target stores in Boston, Chicago, New York, San Francisco and Washington, D.C., will give customers the option to select home delivery when making in-store purchases. The delivery, made during a two-hour window, carries a flat fee of $7. Oversized items, such as furniture, may include an additional $25 handling fee.

“When you live in a big city and rely on public transportation to get around, the prospect of lugging a case of sparkling water, new spring shoes and a new bedding set home on a packed train isn’t awesome. Any carless city dweller will tell you that,” Target said in announcing the service, adding, “No schlepping, no metro jostling. All that for the price of a short taxi ride.”

The service has been piloted at four New York City stores since last year and has drawn a strong response from customers, according to Target.

In-store signage and associates will alert customers if the service is available at their location. After completing the normal checkout process, shoppers tell the cashier they would like home delivery. Next, they choose the delivery time window, give their address and other necessary information and leave their purchases at the store. Drivers then retrieve their orders and deliver it during the designated time period.

“More than ever, we’re using our network of more than 1,800 stores and our enhanced supply chain operations and digital technologies to roll out more convenient shopping options for guests nationwide,” Target said.

That includes an expansion of Drive Up service, in which store associates load orders directly into the cars of customers waiting in designated parking spots. Target said Tuesday that Drive Up has now been made available at about 270 stores in Florida, Texas, Alabama, Georgia, Louisiana, Mississippi, Oklahoma and South Carolina. Plans call for Drive Up to be offered at almost 1,000 stores by the close of 2018.

Target added that it will be making same-day online deliveries through Shipt available nationwide by the end of the year. The latest expansion was announced Tuesday, when Shipt said that starting May 1 it will deliver a selection of groceries (including fresh food) and home essentials from Target stores and Associated Food Stores (AFS) supermarkets in Ogden, Provo and Salt Lake City, Utah.

AFS store banners offering the service will include Dick’s Market, Dan’s, Macey’s, Fresh Market and The Honey Bee Produce Company. Including the Target locations, 3 million households across Utah will get access to the Shipt service, with products delivered in as soon as an hour.

About the Author

Russell Redman

Senior Editor
Supermarket News

Russell Redman has served as senior editor at Supermarket News since April 2018, his second tour with the publication. In his current role, he handles daily news coverage for the SN website and contributes news and features for the print magazine, as well as participates in special projects, podcasts and webinars and attends industry events. Russ joined SN from Racher Press Inc.’s Chain Drug Review and Mass Market Retailers magazines, where he served as desk/online editor for more than nine years, covering the food/drug/mass retail sector. 

Russell Redman’s more than 30 years of experience in journalism span a range of editorial manager, editor, reporter/writer and digital roles at a variety of publications and websites covering a breadth of industries, including retailing, pharmacy/health care, IT, digital home, financial technology, financial services, real estate/commercial property, pro audio/video and film. He started his career in 1989 as a local news reporter and editor, covering community news and politics in Long Island, N.Y. His background also includes an earlier stint at Supermarket News as center store editor and then financial editor in the mid-1990s. Russ holds a B.A. in journalism (minor in political science) from Hofstra University, where he also earned a certificate in digital/social media marketing in November 2016.

Russell Redman’s experience:

Supermarket News - Informa
Senior Editor 
April 2018 - present

Chain Drug Review/Mass Market Retailers - Racher Press
Desk/Online Editor 
Sept. 2008 - March 2018

CRN magazine - CMP Media
Managing Editor
May 2000 - June 2007

Bank Systems & Technology - Miller Freeman
Executive Editor/Managing Editor
Dec. 1996 - May 2000

Supermarket News - Fairchild Publications
Financial Editor/Associate Editor
April 1995 - Dec. 1996 

Shopping Centers Today Magazine - ICSC 
Desk Editor/Assistant Editor
Dec. 1992 - April 1995

Testa Communications
Assistant Editor/Contributing Editor (Music & Sound Retailer, Post, Producer, Sound & Communications and DJ Times magazines)
Jan. 1991 - Dec. 1992 

American Banker/Bond Buyer
Copy Editor
Oct. 1990 - Jan. 1991 

This Week newspaper - Chanry Communications
Reporter/Editor
May 1989 - July 1990

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